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Management Excellence

November 6, 2018 @ 9:30 am - November 7, 2018 @ 4:30 pm


Management Excellence Course Overview

The underlying principle of this two day Management Excellence Program is that High Performance Managers create High Performance Teams and the aim of this program is to offer participants all the skills and techniques needed to become High Performance Managers. This is a proven program that has been delivered many times to managers in Europe, the US and in Asia.

The Program details are as follows:

Day 1:

  • The Characteristics of High Performance Managers
  • The Role of a Manager in creating High Performance Teams
  • How a Manager creates an environment of maximum Employee Engagement
  • Power Sources in the Management Role
  • Creating Direction and Alignment behind key organizational objectives
  • The role of a Manager in Performance Management
  • The importance of SMART Goals
  • Building Professional Relationships using Active Listening and Assertive Conversations
  • How the Highly Effective Manager holds Difficult Conversations
  • Management Skills Development Practice
    • Setting SMART Goals Practice
    • Practicing Active Listening
    • Practicing having a Difficult Conversation

Day 2:

  • Situational Leadership
  • The Coaching Approach to Employee Development and Delegation
  • Creating High Performance Teams
  • Personality Types and Team Effectiveness
  • Managing Conflict within teams
  • The Manager’s role in Managing Change
  • The importance of Personal Effectiveness in Management
    • Personal Time Management
    • Managing and Leading efficient Meetings
    • Effective Decision Making
    • The importance of Professional Presentation Skills for Managers
  • Management Skills Development Practice

For further details or to reserve you place, please email


November 6, 2018 @ 9:30 am
November 7, 2018 @ 4:30 pm


Clayton Hotel
Galway, Ireland
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