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Certified ScrumMaster

March 26 @ 9:00 am - March 27 @ 5:00 pm



This two day ScrumMaster and Estimation class will teach you the fundamental principles of Scrum, qualifying you as a Certified ScrumMaster. Leading a Scrum team is radically different to traditional project management. Rather than plan, instruct, and direct, the leader of a Scrum team (called a ScrumMaster) facilitates, coaches and leads.

In this intensive and highly interactive workshop, you will learn to deal with the obstacles that confront Scrum teams. You will also put theory into practise through a variety of exercises and take-aways to use with co-workers.

Upon successful completion of the course, you will be enrolled as a Certified ScrumMaster. This includes a two-year Scrum Alliance membership, where additional ScrumMaster – only material and information is available.

More importantly, upon completion of this workshop you’ll leave with an understanding of Scrum and how to put it into practice and succeed with it. You will be able to share your experience with your colleagues and help your teams execute Scrum efficiently and productively.

PMI members can claim up to 14 PDU’s upon completion of this course.


Software developers, Team leads, Project Managers.


  • Apply practical approaches to increasing productivity, while increasing Product Owner and management satisfaction
  • Learn from feedback and run engaging retrospectives
  • Explore techniques for applying Scrum to large and distributed teams
  • Use Scrum and corporate governance and quality models
  • Deal with the obstructions to high productivity on your Scrum team, such as:
    • Incomplete stories at Sprint-end
    • Estimation in Storypoints and Hours (Release Planning and Sprint Planning), estimating bugs and maintenance work
    • Technical debt and legacy problems
    • Obscure “technical” backlog items or user stories
    • Sprints with lengthy analysis and time-consuming testing



  • Agile Values, Scrum Benefits and Origins
  • Scrum and Change
  • Companies Using Scrum

Scrum Process and Roles

  • Scrum Flow, Iterative-incremental Software Development and Shippable Product Increments
  • Scrum Roles: ScrumMaster, Product Owner, Team
  • Characteristics of the ScrumMaster
  • A Day in the Life of the ScrumMaster
  • The ScrumMaster Role including Conflict Management, Appraisals and Appointing the ScrumMaster
  • The Role of the Team including Team Dynamics, Team Norms and the Visual Workplace
  • The Role of Project Managers and Functional Managers in Scrum


  • Understanding the Customer
  • The Product Vision
  • The Product Backlog
  • Determining the Release Scope
  • Stocking the Product Backlog
  • Prioritization Techniques
  • Refining the Product Backlog
  • User Stories on the Product Backlog

Release Management

  • Sustainable Pace
  • The Project Levers
  • Defining and Communicating Project Success
  • Release Management Strategies
  • Estimation and Planning, Product Backlog Items Using Story Points and Planning Poker
  • Choosing the Sprint Length and Determining Velocity
  • Creating the Release Plan
  • Tracking the Project Progress

Sprint Management

  • Sprint Workflow and Characteristics
  • Formulating Powerful Sprint Goals
  • Sprint Planning, Daily Scrum, Sprint Review and Retrospective
  • Sprint Estimation and Planning
  • Daily Scrum
  • Understanding the Sprint Progress
  • Sprint Reporting

Portfolio Management

  • The Planning Onion
  • Why Portfolio Management Matters
  • Levelling the Demand
  • Portfolio Management Steps
  • The Portfolio Bubble Chart

Large and Distributed Scrum Projects

  • Brook’s Law
  • Organic Growth and Conway’s Law
  • Master Product Backlog and the Product Owner Team
  • Team Set-up
  • Multi-team Planning and Coordination
  • Shared Norms and Assets
  • Distributed Scrum Project Tips

Getting Started in Scrum

  • Just Do It
  • The Nature of Change
  • Scrum Adoption Stages
  • Change Practices including the Enterprise Transition Team and the Transition Product Backlog
  • Deming’s PDCA Cycle
  • The Role of Consultants

Practical Games and Exercises

Exercises, case studies, and examples are used to assist participants to develop the knowledge, skills, capabilities and insights needed to make the shift from traditional management practice to the Scrum approach.

For more details or to book your place contact


March 26 @ 9:00 am
March 27 @ 5:00 pm